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What do I do when there is unresolved conflict?

 

Facilitation; a conflict resolution service available to CTABC members
 
A member of the CTABC that is involved in a situation of conflict with Administration and/or the Board, and desires to seek resolution of the conflict, is encouraged to follow all the options available to the member as outlined in the member’s contract and the school society’s “Dispute Resolution Policy.”
 
Once the above options have been exhausted, a member of CTABC has the option of requesting “Facilitation Services” from the office of the CTABC by contacting the Executive Director (E.D.). “Facilitation” is a process where-by a facilitator, trained in dispute resolution, will provide an avenue where parties in dispute will have an opportunity to talk about the issues in forum where each participant will feel they have been heard. The “Facilitation” process is a “low-cost” avenue available to CTABC members who find them-selves looking for a way to resolve and understand a conflict that has left them powerless and alone. The process is meant mainly to clarify the issues, to help the parties talk, with the hope that reconciliation is possible even if the parties can not agree with an action or decision. 
 
A request for “Facilitation” will require the following from the:
            CTABC Member:
1.      Describes verbally the nature of the conflict to the E.D. by phone.
2.      will receive explanation of how the facilitation process will work.
3.      asks E.D to contact the other party to inform him/her of the request for facilitation,
4.      agrees to pay 25 percent of costs incurred by CTABC in case facilitation will happen.
 
Executive Director:
1.      Receives a phone call from a CTABC member explaining the nature of the conflict.
2.      explains how the process of facilitation will work
3.      advises the member whether or not the other party should be contacted to request facilitation,
4.      contacts the other party if the teacher does decide to request facilitation *
5.      informs the teacher that the other party has been contacted
6.      contacts the facilitator to get the process started
7.      is available to the member for moral and prayer support.
 
Facilitator:
1.      Will receive a request for facilitation from the E.D.
2.      initiates contact with both parties that are in conflict to agree on a time and place
3.      brings the parties together in a meeting
4.      ensures that each of the parties has sufficient opportunity to express their concerns,
5.      works for reconciliation
6.      elicits from both parties how they would see the matter be resolved
 
Cost for Financing the “Facilitation”:
1.      Facilitator will bill CTABC at $50.00 per hour for a maximum of $500.00 per case.
2.      Appropriate expenses will be reimbursed.
3.      Member in conflict will pay 25 percent of cost.
 
* The Executive Director may use the services of the SCSBC Director if the conflict is with a Board member or the Principal.
 

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